Find out more in our FAQ
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Support hours: Monday-Friday, 7am-3pm
When will I receive my order?
When will I receive my order?
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Can I track my order?
Can I track my order?
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What should I do if I haven't received my package?
What should I do if I haven't received my package?
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How do I choose my size?
How do I choose my size?
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Are your bras and girdles comfortable for everyday wear?
Are your bras and girdles comfortable for everyday wear?
Yes, our products are designed to be worn all day thanks to breathable and stretchy fabrics.
Are the products invisible under clothing?
Are the products invisible under clothing?
Yes, our seamless designs are designed for a smooth and discreet finish.
Can I return a product?
Can I return a product?
You have 14 days after receipt to return a new, unworn item to us.
How to make a return or exchange?
How to make a return or exchange?
Contact our customer service by email with your order number, we will guide you step by step.
Are I responsible for return shipping costs?
Are I responsible for return shipping costs?
Yes, unless the item is defective or damaged.
What payment methods do you accept?
What payment methods do you accept?
We accept bank cards (Visa, Mastercard, Amex) and PayPal.
Is payment secure?
Is payment secure?
Yes, all transactions are protected by SSL encryption.
How to contact you?
How to contact you?
You can write to us by email at contact@eloriaparis.com or via our online contact form.
